Frameworks2026-10-15· 6 min read

7 Common E-Commerce Objections and How to Script Video Ads Around Them

Answer the doubts that stop buyers — price, shipping, fit and trust — in under 20 seconds.

Key takeaways

  • Every ad should answer one objection.
  • Address doubts directly, not defensively.
  • Proof beats promises.

The 7 objections

  • "It's too expensive."
  • "Shipping will take forever."
  • "Will it fit / work for me?"
  • "I've never heard of this brand."
  • "I already have something similar."
  • "What if I don't like it?"
  • "It looks too good to be true."

Script patterns

  • Price: compare cost per use
  • Shipping: state real delivery times
  • Fit: show creator's size and height
  • Trust: show the product up close and in use
  • Returns: mention the policy plainly

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One ad, one objection

Trying to answer everything makes a video long and unfocused. Make separate versions and see which objection matters most to your buyers.

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Generate your first 9:16 video ad free in 2 minutes. No card required.

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